Job Detail

Learning Shared Services Analyst - GxP

 Chennai, Tamil Nadu     3-6 Yrs    ₹02 - ₹04 Yearly

Job Title: Learning Shared Services Analyst - GxP

Career Level - C3

Introduction to role

At AstraZeneca, we turn ideas into life-changing medicines. Working here means being entrepreneurial, thinking big, and working together to make the impossible a reality. We re focused on the potential of science to address the unmet needs of patients around the world. We commit to those areas where we think we can really change the course of medicine and bring big new ideas to life.

Global Commercial Operations supports AstraZeneca s global brand teams and marketing companies to deliver quality commercial content to external customers, including doctors, healthcare professionals, and patients. We do this by promoting, producing, and publishing best-in-class commercial content for marketers and our global sales force and embedding a digital compliance capability across the organization.

In order to deliver our Global Commercial Operations vision, we are looking for an experienced Learning Specialist - GxP who will be responsible for managing the LMS and LCMS. They support the end user by working with individuals and administrators in the field to register, support e-learning, and training support requests. They also work with various levels of operations by providing training and compliance reports. This position is responsible for gathering information from users and compiling and generating reports as needed. This individual will apply proven communication and writing skills along with operations knowledge and expertise in order to manage online training. Essential Skills/Experience

• Bachelor s degree with a minimum of 3 years of related experience working within an LMS environment (Preferred: Cornerstone SABA or Degreed or Xyleme)
• GxP Computer System administration, support escalation point, and maintenance
• GxP Computerized System Request Management and technical investigation
• Creating SOPs, Guidance Documents, and Work Instructions
• SME who partners with QA on managing GxP enterprise applications throughout all phases of the system development lifecycle, including concept, design, implementation/validation, and operation
• Experience in Content curation and solve eLearning content issues
• Experience with all aspects of learning solution development preferred
• Experience in communicating with a variety of groups of customers at different levels
• The ability to communicate how the training program and reporting works to support business needs
• Build productive working relationships with the business unit you support
• Communicate effectively and possess strong business writing skills
• Proficiency or ability to gain proficiency in eLearning software
• Proficiency in training curriculum development preferred
• Effective organization and time management skills
• Possess outstanding customer service skills
• Excellent time management skills with the ability to organize and prioritize effectively
• Solid understanding of the pharmaceutical/healthcare industry, market dynamics, and major AZ business drivers
• Strong oral and written communication skills
• Ability to work independently