Job Detail

Executive - Front Office

 Nalgonda, Telangana     1-3 Yrs    ₹02 - ₹5.5 Yearly

Job description

• Counsel the patients/attendants and check whether a patient is New or Review

• Provides information about Doctors availability, Consultation time, appointments required etc.

• Attends to phone calls and provides necessary information/appointments if required

• Coordinates with the Consultant Doctors to know the visiting time etc

• In case of review, renew the patient either with Registration. No. , name of the patient and contact number.

• If a patient is a new patient then make a patient to fill Registration form and ensure that all the columns of registration form is filled.

• Make sure that Telephone Numbers and referral Doctors name, address and telephone numbers are to be filled in by them.

• Enter the complete data is entered into the system including pin code number, telephone numbers, Company/Corporate. If the Referral column is not filled by the patient check with the latter regarding the referrer and check whether referral letter is given.

• Coordinate with OP , IP and Admissions department and ensure the smooth process

• Plan and indent the necessary stationery once in a week.

• Maintain good interpersonal skills with the patients and with colleagues and other staff members.

• Maintains discipline and punctuality

• Report all the incidents.