Job Detail

Operations Executive

 Coimbatore, Tamil Nadu     1-6 Yrs    ₹1.5 - ₹8.5 Yearly

Job description

Role & responsibilities

Key Responsibilities:

A. Departmental Oversight:

• Ensure seamless operations of IP, OP, Nursing, Housekeeping, Pharmacy, and Facility teams.
• Implement standard operating procedures (SOPs) for each department and ensure strict adherence.
• Coordinate with department heads to ensure target KPIs are met.

B. Patient Experience:

• Monitor patient movement and reduce waiting times in OP/IP areas.
• Address and resolve patient and attendant concerns efficiently.
• Implement systems to gather and act on patient feedback.

C. Workforce Management:

• Supervise scheduling, attendance, and leave management of departmental staff.
• Ensure timely performance reviews and productivity checks.
• Assist in recruitment and onboarding of departmental staff.

D. Facility & Infrastructure:

• Oversee cleanliness, safety, and maintenance of all hospital facilities.
• Ensure that pharmacy, medical, and non-medical inventory is maintained optimally.
• Conduct regular audits of physical infrastructure and ensure timely repairs.

E. Compliance & Reporting:

• Ensure all operations are compliant with local regulations, hospital policies, and quality standards.
• Prepare weekly and monthly MIS reports for management review.
• Coordinate audits and inspections as required.

F. Coordination & Communication:

• Serve as the communication bridge between departments and top management.
• Conduct regular meetings with department heads and ensure cross-functional coordination.

Preferred candidate profile

• Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related fields.
• Minimum 15 years of experience in hospital operations or healthcare management.
• Strong leadership, organizational, and people management skills.
• Proficiency in MS Office, Hospital Management Systems, and report generation.

Employee Benefits

• Health insurance
• Annual Bonus
• Competitve salary