Chennai, Tamil Nadu 5-10 Yrs ₹06 - ₹13 Yearly
Position: Coding Manager
Grade: 10
Reporting To: Portfolio Leader
Designations Reporting To This Role: Medical
Coder, Coding Specialist and Coding Specialist
Auditor
Department: Coding Operations
Profile Description: The coding manager is
responsible for managing day-to-day operations, which includes, team
management, client management (client communication, meeting SLAs), meeting and
exceeding productivity and quality expectations for the account. Liaison with
internal functions to ensure seamless work-flow.
Responsible for the day to day planning as well as work
allocation for the entire team
Ensuring regular as well as on time floor and knowledge
support for all the team members
Develop / maintain monthly coding production and accuracy
reports to track and optimize internal productivity & quality improvement
activities
Support the Portfolio Leader(s) in creating data for client
calls eg: CDI - provider feedback / education efforts
Support quality/training team in creating SOPs
Ensure all coder/specialist performance data is maintained
and shared as and when required
Accountable for client delivery SLAs including meeting
turnaround time (TAT), daily/weekly/monthly volume deliverables and Quality
Partner with the recruitment team in the hiring efforts of
the IKS Coding department