Customer
service Personnel should act as a liaison between external customers and
internal departments of the organisation.
Work
with clients and principals in support of new business opportunities
& client service
Responsible
for Marketing and Lead Generation
Ensure
to work as a single point of contact for customers , suppliers and
internal teams.
Responsible for
all documentations and ensure all the documents are in place.
Be a
part of project implementation along with the project team.
Responsible
for stock maintenance
Monthly
or periodic inventory analysis to ensure the non-moving stocks are
highlighted to teams and suppliers and necessary action is taken to
liquidate such non-moving stocks
Skills and Attributes:
Excellent
communication and presentation skills
Ability
to multi-task, prioritise and manage time effectively
Ability
to listen and active problem solving skills
Ability
to work well under pressure, meet deadlines
Set
department objectives/KPIs and review and assess on-going performance of
direct reports
Develop
and maintain strong relationships with internal and external stakeholders
to ensure optimal performance
Good
understanding of customer deliverables and the impact of failure / cost of
poor quality