Chennai, Tamil Nadu 2-7 Yrs ₹03 - ₹08 Yearly
Job description
Responsibilities :
- Entry-level, focused on learning and reactive support.
- Handle basic IT support tickets for third-party
applications used in production and manufacturing.
- Supports tasks in larger projects by participating in
system rollouts and upgrade testing.
- Collaborate with software developers and engineering teams
to support deployment, testing, and maintenance of custom solutions.
- Monitor application performance, perform routine
maintenance, and ensure system availability.
- Document issues and resolutions, assist in creating
knowledge base articles
- Provide basic training and system walkthroughs to
end-users on new features and updates to custom applications or manufacturing
systems.
- Configures, maintains, and supports manufacturing-specific
applications, including integrations and database queries.
- Document system configurations, support procedures, and
issue resolutions.
- Delivers system training and technical support to
end-users on new features and updates to custom applications or manufacturing
systems.
- Familiarity with custom database-driven applications.
- Understanding of programming/scripting languages (e.g.,
SQL, Python, .NET, Java).
- Knowledge of software development life cycle (SDLC) and
change control processes.
- Understanding of manufacturing execution systems (MES),
ERP platforms, and third-party database-driven applications.